The ELAN training course in Rochester perfectly supplemented the online training I had undertaken beforehand; the level of detail discussed and honest representation of the ELAN control system was perfect for my needs. It has given me great confidence to specify and program the ELAN system in the future. Prior to and after the training both Boaz and Daniel have taken the time to fully understand our business model to ensure that Indigo continues to provide the best possible service.
"Indigo distribution and the team have been a fantastic resource for me to grow my business. The team are always available for support whenever I need them, which as an installer gives me the confidence to go to site and know that the job will be finished to a high standard within the allotted timescale. The product range is excellent meaning I can buy the majority of materials needed for the job from them and have no problems with compatibility. I have also attended their training courses and left with a much deeper understanding of the systems they sell, how they can benefit me and the customer to drive more sales. Overall I cannot recommend the team enough…..Keep up the good work guys”
I have used the niles products in a number of residential houses and have found that the sound reproduction is second to none. The range of speakers Niles offer can meet the varying needs of my customers so I wont be seeking an alternative solution. In addition Craig from Indigo is always very well informed and helpful when helping me select the correct speaker for the applications that I require.
"As a newcomer into the AV industry, it’s difficult to find your bearings. The team at Indigo are some of the friendliest and knowledgable people around. In the short year that we have known them, they have provided us with support when specifying projects through to helping resolve issues after working hours in their personal time. Their customer service is second to none and they have some great product ranges in their portfolio. With regards to Elan, it is a fantastic home automation system to utilise in our projects with fast and reliable user interfaces and support for the latest technology trends such as voice control with Amazon Echo. There is support for a vast range of leading brands giving you the flexibility of choosing products you feel are best for your project. During our face to face meetings there is a genuine interest in how they can help your business grow and I can only be grateful to Indigo for introducing us to fellow installers who we now have very good working relationships with. We look forward to a very prospectful future with Indigo."
"We regularly use Indigo as a supplier and have always found them brilliant to deal with . They are easy to deal with over the telephone always offering support and advise when we need it. The turn around on orders is always exceptional usually next day. We would recommend them to anyone."
“We have been trying to get into the home automation world for some time, but have found dealing with certain suppliers very difficult and not very forthcoming, Then we came across Indigo Distribution and from day one, they been incredible to deal with, From Rich our Rep who has ensured we have everything we need to get going, to Peter in the technical department who has taken the time to help out and answered all our questions, this is my favourite company to deal with, and really make you feel apart of the family. Very impressed with the efficiency, helpfulness and passion, and we look forward to along working relationship with a company that cares.”
We have been a customer of Indigo for around 6 months now and found that their website was fantastic for navigating through to find out pricing and also specifications for the products that we required. As good as the website was for gathering information and pricing, we were struggling to collaborate all of the information together in on fluent document that was easy to read but also supplied the relevant information. Recently at one of the trade shows we attended, Indigo Distribution announced that they were releasing an Application that was going to make quoting Smart Home and A/V Systems easier. My first thought was “send it to me now”. This came at the right time for us as we were in the middle of a large project that needed meticulous detail and needed good structure to ensure that we got the job. Our first impression of the Application was that it was extremely easy to setup as it knew who we were as customers and had our prices set to the correct level. Creating rooms and dropping the relevant equipment into them made our project very easy to quote for. It also layed the products out very well so we could see if we missed anything. It would give us very good reminders if we had over specified something or had too many outputs for the desired equipment. This has dramatically reduced our margin for error in quoting and in turn ensured that our pricing and specifications were spot on. The ability to add in third party products makes this application extremely versatile and allows us to use it on almost any job going forward. We would strongly suggest that everybody in the A/V industry looks at this application as it will save you time and it will add to the professional feel of your quotations. An all-round great application that we will continue to use and the way that Indigo have marketed it is excellent.
"Since taking over as the distributor for Core Brands in the UK, I have found everyone at Indigo to be extremely professional, friendly and offer great support when needed. Keep up the great work!"
I find the indigo app a fantastic new tool ! It is a real time saver that frees up endless hours that I am now able to use elsewhere , all while giving me a professional presentation for my client.
“We found the whole experience with Indigo Distribution superb, from help with the initial design of the system to their excellent technical support throughout the installation and commissioning stage. We are looking forward to working closely with the guys at indigo on upcoming projects.“
"We have been in this game for a long time (since 1996) working with some of the (supposedly) best brands in the business; Eg; Bang & Olufsen, Kaleidescape, Dealing with Indigo is always an absolute pleasure. As not only is their product range truly outstanding, but in our dealings with Indigo, Purple Planet IT and Av Ltd, always receive the best service and support. Sometimes in the home automation industry it can be a nightmare. With Indigo you get no false promises, just products and services that just work and that means good margins so we can be profitable AND LOOK AFTER OUR CLIENTS LONG TERM."
"We were reluctant to move to another distributor and take on a new brand (Elan), but the guys at Indigo made it feel like a close knit friendly service and convinced us to do it. Ever since then they’ve provided great support and help for our projects. The most important bit is there is always someone there to help or get quick answers from even out of office hours. Overall, very happy with the way things are going and looking forward to doing more business with them."
"To all the team at Indigo Distribution, Thank you guys so much for your continued support. When a person with limited knowledge many years ago begins to break into the AV world it can become quite the challenge. But when that person meets with an industry leader with a wealth of knowledge and a team of techies that not only know their products and industry inside out but are always so forthcoming, always want to help and are always there when you need them. Its not always easy creating a smart home, integrating everything and meeting a high standard, pushing the boundaries ...while at the same time making it incredibly easy to use for the client, functional and friendly! With these guys in the background it actually is. Excellent service, excellent support and not afraid to help out, even the new website is excellent. Hard work Pays off. We are what we repeatedly do. Excellence then, is not an act, but a habit. --Aristotle, Greek Philosopher (Not me) Thanks again Matt and the team @ Indigo."
“I actively try and place as much of my business with indigo as possible. Technical support is second to none and EVERYONE there is an absolute joy to deal with. By far the best distribution company out there.”
“We have worked with Indigo for three years now and they have proven to be a great partner. Each experience we have with them is positive from a sales and from a technical point of view. We have great confidence in them and in their products and this reflects in the way we can pass that confidence on to our customers. The team at Indigo are determined to help us grow our business so that we can help grow theirs and their ability to provide outstanding customer service and support is at the very top of the industry”
“We first heard of Indigo when they took over the distribution of Niles and Xantech a couple of years ago. It has been a pleasure dealing with the team ever since. They have been very flexible and supportive on a very big project on which we have been experience long delays, delivered the kit as of when we required. We would happily recommend Indigo as a distributor as it has been the ideal experience any integrator would wish for”